MedArtz

FAQs

How can we help you?

Quality control

We guarantee top quality products for complete customer satisfaction.

Fast delivery

We guarantee fast delivery for a perfect shopping experience.

Legitimate products

Our products are 100% original, guaranteeing authenticity and quality.

24/7 Support

We provide 24/7 support to help you whenever you need us.

What is the estimated delivery time for orders?

Our standard delivery time is 3-7 business days depending on your location. Expedited shipping options are also available at checkout.

Are your products original and of high quality?

Yes! All our products are 100% original and precision-crafted to ensure top-notch quality and durability.

What is your return policy?

We accept returns within 14 days of delivery if the item is unused and in its original packaging. Please visit our Returns Policy page for detailed information.

How can I contact customer service?

You can contact us at any time by email, phone or through our live chat feature. Our team is always ready to help you! Support hours: Monday - Friday: 19:00 - 21:00 (Spanish time / CET) Saturday and Sunday: 11:00 - 13:00 (Spanish time / CET) National holidays: Closed